POLICIES

Welcome to the Policies section of cdkey.co.nz. Here, you can read our Policies and Terms and Conditions.

ABOUT OUR KEYS

All of our cd keys are genuine, licensed cd keys from authorized manufacturers. Each one is unique and unused.

SHIPPING POLICY

Shipping on cdkey is completely free, as our items are digital and we send them via email.

PRIVACY STATEMENT

We do not collect personal information about you when you visit this web site unless you choose to provide this information to us.

E-mail Privacy Notice
If you choose to provide us with personal information, by e-mail or by filling out a form you will reveal your e-mail address and any other information you include. We will use this information to help us fulfill your order or respond to your inquiry. We do not share your e-mail with any other outside organizations or individuals. We do not collect personal information for any purpose other than to respond to you. Any e-mail or form submitted once dealt with, is destroyed and not kept on file. Any personal data or images sent to us for the anti-fraud verification is immediately destroyed upon verification. We are against spam and we will only ever email you when necessary regarding an order or if you specifically sign up to our monthly newsletter.

Links to other websites
We have links to other sites. When viewing another site, you must follow the privacy policy of the new site. We will not be responsible for the content of any other website and we do not endorse the sites we link to.

Information is collected and stored automatically
We do not collect or store any information about your visit automatically. If you do nothing during your visit but browse the site, read the pages or download information, no personal information is collected.

Information requested for fraud prevention purposes
From time to time, we may ask you to send us proof of your name and address before goods are shipped. This is a simple anti-fraud measure to prevent people from paying with stolen PayPal accounts or fraudulent credit cards. When you submit your anti-fraud documents, you are happy to remove any personal information from the document, as we only need to see your match name and address to check if the order is Genuine no. We destroy any and all documents that you send us after verification has been passed.

Disclosure
We do not disclose, provide, sell, or transfer any personal information about our visitors unless required by law.

Pay by credit card

  • We accept online payments from MasterCard, Visa, Visa Debit, PayPal, Bitcoin
  • Online payment is done on PayPal’s secure server using their secure ordering process, which encrypts all sent information. We did not receive your credit card details, only notice that you have paid.
  • Online payments are made on MoneyBookers secure server using their secure ordering process, encrypting all sent information. We did not receive your credit card details, only notice that you have paid.
  • Online payments are made on Google Checkout secure servers using their secure ordering process, which encrypts all sent information. We did not receive your credit card details, only notice that you have paid

TERMS OF SERVICE

Services (as defined below) provided by cdkey are subject to these Terms of Service with the exclusion of any other terms and conditions specified or introduced by the Customer. You acknowledge that you know the content and agree to be bound by these Terms of Service. Any new features, upgrades, variants, or new packages added to the current Services are subject to these Terms of Service. cdkey reserves the right at its absolute and sole discretion to change, modify, delete, update or suspend these Terms of Service (or any part thereof) without prior notice to a friend. As such, you understand and acknowledge that you are responsible for reviewing these Terms of Service on a regular basis.

If you violate any of these Terms of Service, cdkey will have exclusive and absolute right to terminate, stop, or withdraw your provision of the Services. In the event of your breach, cdkey.co.nz reserves the right to pursue any remedy or relief permitted by law, including but not limited to specific prohibitions, damages, and/or performance. be.

Description of the Service

  • The services provided by cdkey.co.nz are provided and accessible.
  • Types of hardware, hardware, hardware and rectangles, letter shapes, and printed letters in cdkey.co.nz’s time and time from time to time.
  • All activation codes and consumables sold by cdkey.co.nz are warranted (free replacement warranty) which is assumed to be used on PC. We will not refund, replace or exchange an item if it does not work on a Mac.
  • You must be at least 18 years old to use the Service. Parental consent or participation will be required in case you are under 18 years of age.
  • You must provide the full legal name, current address, valid email address, and any other information needed to complete the registration process. All information provided by you must be true, accurate, current, and complete.
  • You are responsible for keeping your password safe. You are responsible for maintaining the confidentiality of passwords and accounts and are solely and solely responsible for all activities that occur under your password or account, whether or not you allow activities. or that action or not. cdkey.co.nz cannot and will not be responsible for any loss or damage caused by your failure to maintain the security of your account and password.

1.1 Shipping method:

  • Game / Software codes are only sent via email
  • Physical products are shipped using the regular post office. Shipping time is about 3-5 working days. All shipments are insured and recommended, which means that we will always receive a receipt from the post office confirming proof of postage and delivery.


1.2 Shipping Destinations:

  • Game / Software codes are shipped worldwide.
  • Physical products are shipped worldwide.

1.3 Shipping costs:

  • Game / Software codes are shipped with no extra cost.
  • Physical products shipping costs are sent at a flat-rate £2.5 GBP, or sometimes free, depending on the product. You can see the final cost at the check-out.
  • If a shipment is returned with no delivery to our logistic office the customer will have to pay extra for resending the package to any new address assigned by him.


2.1. Products guarantees, returns, and refunds:

  • Most products have a 12-month warranty, in which cdkey’s CD Key replaces or refunds any product damage or deformation caused by the product manufacturer.
  • If you encounter any difficulties with the product you have purchased, please first contact us with your problem description with screenshots or photos created by digital cameras to let us Know clear ideas to assess the situation. It may take up to 30 days to process your request as we will have to contact our suppliers.
  • Any physical freight charges returned are paid solely by the customer. The cdkey.co.nz CD keys are not required to pay these costs.
  • For game and software codes, once the code has been delivered and used by the customer, there will be no type of return or refund.
  • Payments made by Bank Transfer, Bitcoin, Dogecoin, LTC, and all other cryptocurrencies are non-refundable, except as a ‘store credit’ if the order meets the requirements. Request a refund condition as stated in the other terms & conditions.

2.2. Your Refund and Cancellation Rights:

  • By agreeing to these terms and conditions, you agree with cdkey.co.nz to provide you with the CD Key purchased as soon as your payment arrives or whenever it deems appropriate, which may be before the end of the cancellation period provided for in the Consumer Protection Regulation (telemetry) 2000, as amended by the Consumer Protection Regulation (telemetry) (amended) in 2005, (collectively, the ‘Regulations’) (the time for cancellation of the Regulations is usually up to seven working days a day after the contract is signed, although this may be extended in some cases. ). By agreeing to the terms of key collection, you agree to waive the right to cancel this service and request a refund according to the Rules as soon as you have activated the product key you have purchased.

3.1 Orders Cancellation

  • CDkey’s CD Key reserves the right to cancel any incoming orders that it believes may be suspicious (such as unauthorized payments/frauds, etc.). Similar payment orders are refundable and goods are not delivered.
  • At our discretion, we can only cancel orders for customers unless the key has been collected through our online system. You will be charged a small fee by your payment service provider if you request a cancellation from us due to a change of mind or an error when ordering.
  • We cannot cancel an order if you have received an activation code, as there is no way to resell the item.
  • We cannot cancel or refund orders, just because you do not like / like the product. Once you activate the code, it will be permanently associated with your account so we cannot refund you if you don’t like the game.
  • If you wish to cancel a pre-ordered game, refunds will only be processed the day after the game’s release date.
  • Payments made by Paysafecard can only be refunded to Store Credit that you can use to spend at the store.
  • Please note that refunds to the Payment Card, Money Register, or PayPal are subject to a commercial service refund of £ 1. We only pay this fee for you if failure to complete the order is our fault. – A store credit to avoid this fee. – By requesting a refund to your payment account, you agree to pay the merchant service fee. (unless the order not completed error is ours).

4.1 Other General Conditions

  • You must read, agree, and accept all terms and conditions of these Terms of Service, Disclaimer and Privacy Policy before you can become a cdkey.co customer. .nz
  • All prices are in VND. Product prices listed on our website in currencies other than VND are the exact exchange rates to the best of our knowledge at the time of publication but only play an estimated role due to fluctuations in the exchange rate. When you purchase, you will be charged in VND regardless.
  • cdkey.co.nz reserves the right to modify, suspend, or discontinue the Service for any reason without notice at any time. cdkey.co.nz will not be responsible to you or any third party if cdkey.co.nz exercises the right to modify, suspend, or terminate our Services or any part thereof.
  • cdkey.co.nz reserves the right to refuse to provide the Service to anyone for any reason at any time.
  • You understand and agree that cdkey.co.nz will not be responsible for any direct, indirect, incidental, special, consequential or exemplary damages, or damages caused by loss of profits or good, use, data, or other intangible loss resulting from the use or inability to use the Service.
  • In no event will cdkey.co.nz or our suppliers be responsible for lost profits or any special, incidental, or consequential damages arising out of or related to the site. our, our services or this agreement (however arising including negligence). You agree to indemnify and hold us and (if any) our parents, subsidiaries, affiliates, officers, directors, agents, and employees, not harmed by any claim or claim. any claim, including reasonable attorneys’ fees, made by any third party as a result of or arising out of your breach of this Agreement or the documents it incorporates by reference, or you violate any law or third party rights or your use of the Services and/or websites.
  • However, we try our best to deliver all products on time; In the unlikely event that the product or service is delivered later than promised, you have the right to a full refund if you haven’t received it yet. However, this does not allow you to receive any additional form of compensation for ‘damage’ or any other reason. You agree that only a full refund will apply, without any additional compensation or interest.
  • The Services may provide, or third parties may provide, links to other websites or resources on the World Wide Web. Because cdkey.co.nz does not control such sites and resources, you acknowledge and accept that cdkey.co.nz is not responsible for the availability of such external sites or resources and does not certify receive and is not responsible or liable for any information, data, text, software, music, audio, images, graphics, videos, messages, cards or other materials (content content), advertisements, products or other materials on or available from such websites or resources. Therefore, you also acknowledge and accept that cdkey.co.nz does not and is not required to test, evaluate or screen any external resources and does not guarantee or endorse any internal, external information. content, offers or claims of this third party.
  • All trademarks, service marks, trade names, logos and logos (collectively “Trademarks”) displayed on our website are registered and unregistered trademarks of cdkey. co.nz and other brands. Nothing in our website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Trademarks displayed on our website without there is written permission from cdkey.co.nz or a third party that may own the Trademark displayed on our website. Your use of the Trademark displayed on our website or any other content on our site is strictly prohibited.
  • The entire content of this website includes text, video (in any format, streaming or otherwise), audio clips (in any format, streaming or otherwise), data collection, trademarks, graphics, logos, buttons, icons and any software (Wap website content) owned by cdkey.co.nz or its content providers or other third parties and are protected by domestic and international copyright laws. The arrangement and/or compilation of the Page Content is the exclusive property of cdkey.co.nz and is protected by domestic and international copyright laws.
  • Verbal or written abuse of any kind (including but not limited to threats of abuse or retaliation and defamatory statements) of any cdkey.co.nz customer, cdkey.co.nz staff, members, or officers will result in immediate account termination.
  • We reserve the right to refuse service to anyone for any or no reason.
    The failure of cdkey.co.nz to exercise or enforce any right or provision of the Terms of Service will not constitute a waiver of such right or provision. The terms of service constitute the entire agreement between you and cdkey.co.nz and govern your use of the Services, superseding any prior agreements between you and cdkey.co.nz (including, but not limited to any previous version of the Terms of Service).

CANCELLATION POLICY

If you want to cancel your PayPal order before your order is sent, please contact us immediately and we will refund you in full without delay (Does not apply to orders. before).

For convenience, you can call us to cancel.

Unfortunately, due to the nature of our products, once a digital item has been shipped, we are unable to refund.

If your PayPal order has been charged but not delivered, we can issue a refund but we will hold a management fee of £ 1 due to the fees we pay to refund you.

Pre-orders: Refunds are only processed the day after the game’s release date. An administrative fee of £ 1 will apply unless the refund is made as Store Credit.

We hope our customers can understand that once a digital item has been shipped, it can be activated online and therefore we cannot accept returns because we cannot resell. that item.

REFUND POLICY

If in the unlikely event you get a key that does not activate your game, just chat directly with us and we will check the key for you. In any case, a lock that doesn’t allow you to activate your game will be an error during transmission, such as a spelling error in the cd lock code. So please just write to us and we will double-check the key and send it back.